Our commitments
The 5 pillars of our commitment to offer you a professional and relaxed Casanoov experience:
Commitment No.1
: Rigorous selection and quality
The products offered are designed and selected by Casanoov in partnership with its manufacturing plants. The quality is inspected throughout the life of the product::
- Upon receipt of raw materials
- During the manufacturing process
- Before our products leave the manufacturing plants
- Upon receipt of products delivered to the warehouse
Commitment No.2 : Payment Security
The Casanoov Shop is committed to the security of your payment:
- We use an encrypted link (SSL protocol) thanks to which your confidential data (credit card number, cryptogram and expiry date) are protected and encrypted before transmission.
- We debit your account when placing the order or pre-order.
- We go through a recognized partner specializing in online payment. At no time is your card number communicated to Casanoov.
For more information, see our Terms > Payments
Commitment No.3 : Premium delivery service
The delivery times indicated on our Casanoov shop have been contracted with our service providers:
- Casanoov ships your order within 24 hours.
- Delivery is made to your home, by appointment, at a date and time that suits you.
- Delivery charges are offered on all our products.
For more information, see our Terms and Conditions > Delivery
Commitment No.4
: Privacy
Casanoov is committed to respecting your privacy. To find out how Casanoov processes your personal data and to be informed of your rights regarding such data, please consult our Privacy Policy.
Commitment No.5
: Ease of ordering
You can order quickly and easily on our Casanoov shop in 5 steps:
- Shopping cart
- Identification
- Contact details
- Summary
- Payment
You have all the necessary information (visual, technical data sheet) to make your choice from our product range.